Holcim Operations During Coronavirus

At Holcim, we are committed first and foremost to the safety of our employees, contractors, customers and other business partners. We are closely monitoring the COVID-19 situation and have established a dedicated internal team who is developing and implementing safety measures across our business, with guidance provided by the Lebanese government, LafargeHolcim Group and other expert organizations.


A message from our CEO

In these times of public health crisis, it is our responsibolity to have an open and transparent communication with our stakeholders on how the COVID19 pandemic is affecting our business and our relation with our employees and business partners. It is imperative to shed light on the preventive measures we have adopted to avert transmission of the virus at work. 

At Holcim, Health and Safety is our core value and remains the utmost priority for our employees and stakeholders. Ever since the outbreak began in Lebanon, we have been implementing timely measures to protect our people and the safety of our facilities while ensuring the continuity of our business. As our management team monitors the situation, we provide guisance based on national regulations and LafargeHolcim requirements. We continue to emphasize the strict rules of hygiene and social distancing and we will do everything we can to ensure our employees, contractors, suppliers, customers and wider community are safe. 

We believe that the COVID19 crisis is an opportunity for us to improve in many aspects. As we learn to adapt and overcome our challenges, it is an opportunity to strengthen the resilience of our team. We also take this opportunity to redesign our workplace and become more organized and disciplined in how we do things.


Thank you and stay safe.

Jamil Bouharoun, CEO


How we protect our staff and partners

Business Resilience Team

We activated our Business Resilience Team (BRT) at an early stage to address the rapidly evolving outbreak. The BRT consists of top management including CEO, plant and HR directors, as well as representatives of relevant functions such as Health & Safety, Security, IT and Communications. The team monitors all aspects of COVID-19 situation and its impact on the business, and follows up with the guidelines issued by the national authorities and by LafargeHolcim. The team develops the appropriate operational protocols that focus on safeguarding health and safety, and initiates effective communication with stakeholders. 

The following actions have been taken to protect our staff:

  • Restrictions on all business travels
  • Restrictions on access to our sites to non-authorized personnel. 
  • Screening measures, such as temperature screening for entry on our sites. 
  • Health and safety protocols such as mandatory use of respiratory, hand and eye protection equipment where necessary and enforcement of hygiene guidelines. These protocols were added on top of our stringent H&S procedures and requirements. 
  • Internal awareness on good hygiene practices and social distancing. 
  • Rigorous housekeeping protocols and sanitization of all common areas. 
  • Operational protocols and procedures for own and contractors employees and drivers, especially in high exposure areas. 
  • Creation of an internal online platform and digital tools to serve as information reference to our people. 
  • Internal guidance and procedures on new behaviours related to coronavirus, such as social distancing and personal hygiene. 

Safely Serving our Clients

We want to ensure our commitment to serve our clients while safeguarding everyone's health and safety. Our objective is to improve the experience of our clients by better organizing our dispatch and loading operations. 

As such, we reinforced the following mandatory regulations:

  • Use of face masks and gloves among truck drivers inside Holcim premises. 
  • Temperature screening for all truck drivers at plant entrance. 
  • Pre-booking program, i.e loading by appointment. 
  • Flow management by limiting number of trucks on site. 
  • Implementing 'Stay in the cabine' rule for drivers. 
  • Safe interaction procedure through social distancing, use of physical barrier or window, and hygiene behaviors.